WalkMe for SAP: Enabling Immediate User Onboarding and ROI

The Challenge: The Gap in Digital Use

Companies invest substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless implementation. Yet, complexity, ongoing changes, and limited direction often result in a "user adoption challenge":

• User Confusion: Staff struggle to operate new SAP screens or complete advanced transactions, leading to confusion and increased use on support teams.


• Process Deviation: Users ignore standard SAP processes, which results in data quality issues, policy breaches, and productivity loss.


• Lost Learning: Manual-based instruction is ineffective over time, leaving staff unsupported when they face real-time tasks.

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• Missed Returns: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Answer: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, closes the Digital Adoption Gap. It sits on top of your SAP systems to deliver on-screen assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every employee, regardless of background, can work confidently from the outset.