SAP Integration with WalkMe: Driving Immediate Digital Adoption and ROI
The Problem: The Gap in Digital Use
Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. But, complication, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":
- User Confusion: Employees struggle to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased reliance on support teams.
- Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and wasted time.
- Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they need help most.
- Low ROI: The potential of the SAP system is not realised, as most users access only a limited portion of its features.
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The Approach: Contextual Support with SAP WalkMe
The WalkMe DAP, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.
By deploying WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can work confidently from the outset.